Objectives and solution
Our approach
The use of a single business glossary provides:
• Improving communication processes
• Communication in “one language”
• Unambiguous perception of information
• One culture
• Relevance of information
The goal is for all employees to use the same glossary
Issues to be solved
Duplication of terms is not allowed. In this case, the search, including from external systems, works according to the principle of "Greedy search", for example, if a phrase that is a term is encountered in the report, it will be uniquely identified.
Example: “Revenue assurance” will be represented as one reference to this term, rather than 2 different references to “Revenue”, and separately to “Assurance”.
Each term can have several definitions that explain its meaning. At the same time, each definition can have only one term (leading term) that uniquely identifies it.
Example: the term "key" can have definitions: a device for unlocking a lock, a digital sequence for encrypting data, a sign of linear notation that determines the pitch value of notes, a code for activating a license, etc.
A simple, linear term list is suitable for entry-level tasks. When working in companies, there is usually a need to establish relationships between terms, such as synonym-antonym, generalization-clarification, whole-part ...
Example: "Revenue" - generalization, "Service revenue" - specification.
Each employee can suggest new terms and clarify definitions, but the final version should only be published after review by subject matter experts and approval by the person responsible for the topic.
External open systems can easily be linked to the glossary using the supplied preprocessor.
The ability for users, for example, to assign relationships between different terms on their own, and to assign them not "on a whim," but guided by a system of concise and understandable questionnaires, which leads to building mathematically rigorous relationships between concepts, while users do not require a deep expert level.
Step-by-step search for a suitable term if the user has only an abstract concept that he wants to designate. The search among a huge variety of abstractions is carried out using a technique based on the principle of a cone of light over the landscape of conceptual space, which moves step by step towards the desired definition, while narrowing the size of its base - the light spot.